360 Review Funnel
Reviews are today’s “word of mouth”. It’s important for you to build a continuous stream of customer feedback and reviews that will help convert more customers. We setup and manage a review and customer feedback process on a monthly basis that will help drive sales and customer trust. Engage your customers with proactive review and feedback requests. Using email and/or SMS we’ll deliver great looking, branded requests that make it easy for your customers to engage with you.
- Automated requests & reminders
- Branded & beautiful designs
- Request 1st party & 3rd party reviews like Google & Facebook
Proactive Review Requests
Asking your customers to provide a review is a reputation management must. a 360 Review Funnel offers
your company numerous ways to ask every customer for reviews and even automate the process.
✓ Email review requests ✓ SMS & MMS text review requests ✓ TextBack ✓ Kiosk mode for on-site capture
Passive Review Capture
It’s important to be available for your customers to leave reviews when and where they want.
We offer a wide range of easy to implement entry points to your review process allowing you to capture more of what you need to better understand your business.
✓ TextBack for user activated SMS reviews ✓ Review short link for website & social media
channels ✓ Review button CTA ✓ Email marketing mail merge for MailChimp, Campaign Monitor & other email marketing platforms
✓ Best-in-class Review Locator for multiple
All of which we manage for you!